Australia’s trusted outsourced IT provider

Streamline your business operations, gain efficiency and reduce your risk with our scalable outsourced Managed IT Services. AUCloud’s award-wining Managed IT, cloud and cyber security services are comprehensive and supported by a team of Australian experts.

Comprehensive Managed IT Services

AUCloud delivers national end-to-end Managed IT Services and outsourced support tailored to meet individual needs of Australian business. Our managed services protect your IT infrastructure environments and maximises organisational productivity.

We offer expertise in managed helpdesk, networks, backup, on-premises and cloud infrastructure, platform support and cyber security services, providing a comprehensive range of managed services that reduce risk and increase operational efficiency.

Our team of dedicated Australian-based professionals bring extensive knowledge and experience to ensure seamless, scalable support of your IT infrastructure. With the ability to understand the intricacies of complex technologies, we work collaboratively with your team to implement tailored solutions to suit your business requirements.

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Improve your security posture with AUCloud’s Managed IT Services

Our Managed IT Services deliver comprehensive, end-to-end solutions customised to meet your business needs. From backup and hosting services to responsive support, we ensure your IT infrastructure is secure, resilient and monitored 24/7.

Access to
IT expertise

Enhance decision-making regarding risk and investment by conducting thorough and well-balanced assessments that encompass both business and technology aspects.


With cutting-edge technology and proactive support, our managed services protects data and business operations to drive long-term success.

Costs & Risk

Reduce operational costs and risk with our tailored, scalable services and transparent pricing models.

Organisation Security

Protect your business with our advanced cyber security measures, ensuring your data and systems are protected 24/7.

Outsourced Managed Services

Service HelpDesk

Free up your internal teams with our dedicated outsourced IT Helpdesk support. Gain operational efficiency and expertise with our team of specialists supporting you 24/7:

  • Windows Services Management Service Desk
  • Dedicated Account Manager
  • Third-Party Supplier Vendor Management
  • Software Asset and License Tracking
  • Change Management
  • Configuration Management
  • Critical Issue Management
  • System Monitoring/Visibility Dashboards
  • Service Level Management
  • Service Reporting and Technical Strategy Meetings
  • After Hours 24/7 Support
  • Extended Business Hours
  • Discounted Hourly Rates
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Platform Services

Easily navigate complex infrastructure environments with AUCloud’s seamless and secure IT management service.

  • Windows Services Management
  • Linux Services Management
  • Controlled OS Upgrades
  • Patch Management
  • Group Policy Management
  • Monitoring and Alerting
  • Resource utilisation and performance management
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End User Support

Single point of contact for handling and resolving all end user support needs with effective reporting for internal training opportunities. 

  • Multi Tiered Service Desk
  • Basic user training  
  • Remote desktop session support  
  • Email administration  
  • Endpoint threat protection 
  • Remote access services 
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Managed Cyber Security

AUCloud Managed Security Services safeguards organisations of all sizes against cyber threats, utilising a blend of top-tier security, technology, and expertise. Trusted by Australia’s key institutions, our dedicated team ensures unparalleled 24/7 threat protection and business continuity around the clock. 

  • Managed Security Operations Centre (SOC) 
  • Managed Cyber Security Packages 
  • Managed Detection and Response (MDR)
  • Managed Vulnerability Scanning  
  • Cyber Security Maturity Assessments 
  • Phishing Awareness Training & Simulations  
  • CISO as a service  
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Managed Cloud

Trust our Managed Cloud Services to navigate the intricacies of your infrastructure, whether it’s public or private cloud. Our expertise will save you time and remove the complexities whether it is for setup, maintenance or ongoing oversight of your cloud services.

  • Cloud Infrastructure as a Service (IaaS)
  • Cloud backup and hosting
  • Seamless Windows Services Management and Upgrades
  • Storage and Compute Systems hosting
  • Converged and hyper-Converged environments
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Managed Infrastructure

Maintain and service hardware, server operating systems and enterprise applications.

  • Maintain the Availability of Devices and Applications (24/7)
  • Capacity Management for Devices and Applications
  • Ensure Device and Application Performance is Optimal
  • Patching of Devices and Applications
  • Data Protection Administration
  • Monitoring and Alerting
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Managed Backup

Safeguard your data, systems and assets to ensure business continuity with our backup and disaster recovery solutions.  

  • Backup as a service  
  • Cloud-Optimised backup 
  • On-Premises backup services 
  • Policy-driven automation 
  • De-duplicated data services
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Managed Endpoint Management

Reduce the risk of security vulnerabilities and IT operational costs whilst maximising user productivity.   

  • OS and Application Patching  
  • Policy Management  
  • Endpoint Device Deployment Through Microsoft Intune 
  • Monitoring and Alerting
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Managed Projects & Professionals Services

Our tailored professional services are project-oriented across our suite of solutions, encompassing dedicated IT Service Desk support, managed cloud solutions, Microsoft services management, infrastructure maintenance, data protection administration, end user support, endpoint management, and cyber security services. Trusted by key institutions, our team ensures seamless project execution, operational efficiency, and comprehensive protection, providing unparalleled 24/7 support and threat mitigation for organisations of all sizes and complexities. 

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Transform your business with AUCloud’s seamless Managed IT solutions

Contact us for a free consultation from one of our experts about the needs of your business.